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Questions about an order, styling, delivery or returns? Send us a message.
Contact The Florae
Complete the form below and our customer-care team will reply as soon as possible. For order enquiries, include your order number. Please do not send payment-card details or passwords.
Order support
For changes, delivery questions or damaged items, include the order number, the email used at checkout and photographs where relevant.
Returns
Read our Returns & Refunds Policy before sending an item. We will provide the correct return instructions.
Delivery
Shipping options and current estimates appear at checkout. Learn more in our Shipping & Delivery Policy.
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