Shipping policy

Last updated: August 28, 2026

This Shipping Policy explains how Maeva Objects processes and delivers orders. Delivery estimates are not guarantees and may vary by destination, carrier, customs, holidays, weather, or other events outside our reasonable control.

Order processing

Orders are typically processed within 2–5 business days, excluding weekends and public holidays. Personalized, made-to-order, pre-order, or high-demand items may require additional processing time. If a product has a different processing estimate, the product page or order confirmation will apply.

Shipping destinations and origin

Our primary sales market is the United States. Orders may be fulfilled directly from our suppliers or fulfillment partners in China or another disclosed fulfillment location. Products in the same order may ship separately.

Estimated delivery times

For United States orders, delivery typically takes 7–20 business days after processing. Remote destinations, Alaska, Hawaii, U.S. territories, APO/FPO addresses, and peak periods may take longer. If international shipping is available at checkout, timing will vary by destination and carrier.

Shipping charges

Available shipping methods and charges are shown at checkout before payment. Promotional free-shipping offers, if available, apply only under the stated conditions and may exclude certain destinations or oversized items.

Tracking

When tracking is available, we will send it to the email address or phone number provided at checkout. Tracking may take several business days to update after the shipping label is created. Some multi-item orders may have more than one tracking number.

Customs, duties, and taxes

Import duties, taxes, brokerage fees, or customs charges may apply depending on the destination and applicable law. Unless checkout clearly states that these charges are included, the recipient is responsible for amounts assessed by local authorities or carriers. We do not control customs processing times or charges.

Address accuracy

Please check your shipping address before placing an order. Contact us immediately if you notice an error. We cannot guarantee an address change after fulfillment begins and are not responsible for delays, failed delivery, or loss caused by an incomplete or incorrect address supplied by the customer. Additional shipping costs may apply if a parcel must be resent.

Delayed, lost, or marked-delivered packages

Carrier scans and customs processing can cause temporary tracking delays. If tracking has not updated for 10 business days, or the order has not arrived within 30 business days after shipment, email us with your order number so we can investigate.

If tracking shows delivered but you cannot locate the parcel, check the delivery area, household members, neighbors, building management, and the carrier first. Contact us promptly if the parcel remains missing. We will review available tracking and delivery evidence and help identify an appropriate resolution.

Damaged packages or incorrect items

Inspect your order upon arrival. If an item is damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos or video of the item, packaging, and shipping label. Please also review our Returns & Refunds Policy.

Contact

For shipping questions, email howridiculousday@gmail.com.